When dealing with an account tell me a time that a client dropped and what you would have done differently to save that account.
Client Service Manager Interview Questions
1,240 client service manager interview questions shared by candidates
They were standard interview questions - strengths and weaknesses, examples of accomplishments, etc. The HR manager asked me how I would deal with a difficult co-worker, to describe a client crisis and how I would manage it, they type of manager I prefer and what I would do when a boss disagrees with a recommendation/decision.
How do you think can contribute to Nielsen growth story?
Tell me about a time where you had to make a tough decision based on business needs and how did you communicate the decision.
What do you know about the Nielsen Company?
What interests you about the job?
They asked a lot about my experience dealing with customers, especially difficult customers.
What attracts you to working in a start up culture?
Give me a time when you had to deal with a difficult customer. How did you handle it. What was the outcome.
Tell about a challenge you had to overcome
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