What made you interested in the position? Are you comfortable with the information? I have provided now that you know it is commission based?
Client Service Representative Interview Questions
2,359 client service representative interview questions shared by candidates
Describe your customer service experience and also digital marketing experience if any.
Name a time when you’ve resolved an issue and how did you handle it
How well do you handle stress and time management?
Most of the questions are name a time when..... you went above and beyond for a customer... a time when you had to make a hard decision... etc
Have you worked with a specific data base in the past?
Why do you want to work at Vanguard?
What is a bond? What is a mutual fund? What are ETFs? What do you know about Vanguard? Lots of behavioral questions
How did you exhibit strong customer service skills in the scripted situation?
Name a time when you had to prepare for an exam and how did you do so?
Viewing 701 - 710 interview questions