How would you go about fostering good relations with the Sales team? Give an example of a time when you dealt with a difficult customer. Tell me about a time when you used data to avoid a customer churn outcome. What does job satisfaction mean to you? How do you like to be managed?
Basic questions about strengths, weaknesses, past experience in Customer Support.
They were related to my ability to sell, my network skills and my experience on dealing with big accounts. They were clear, concise and to the point. No personal - irrelevant- questions asked.
What about technology are you Passionate about?
Have you ever had an upset client?
Why do you want to work at TWG?
12 pages of various personality questions - who could choose which one was the most difficult or unexpected.
How many men get their haircut in NYC on any given day?
If you noticed an employee doing something you didn't think was right how would you handle the situation?
I was asked if the marketing/editorial work I'd done in my last position had measurable effects, and wanted to know specifically how those results were measured.
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