How would you handle a upset customer? Can you work overtime?
Client Services Representative Interview Questions
2,359 client services representative interview questions shared by candidates
Are you competitive?
5 questions were provided ahead of automated process. Very basic: tell about your background, why are you interested, how can you contribute, etc. Follow up caller was obviously not familiar with answers given in the recorded call. If he had listened to/known the answers from automated call, he wouldn't have asked the questions he did or been confused by my interest or background. He was unfamiliar with major Fortune 100 companies in his own area that appear on my job history. He didn't know the definition of "consultant." Asked me to explain what it means. Made a very poor impression. IMPORTANT: This company needs to learn how to write job descriptions. What they are calling a "Client Services Rep" is actually a prospecting telemarketer job (probably cold call). Nothing the follow up caller said matched with the posted job description.
Why do you wanna work here?
What are your strengths/weaknesses?
What attributes do you have that will help with this position
Tell us about a time you had to deal with a difficult customer
Tell me about your professional background and why you think you would be successful in this role.
How do you define effective communication and what steps do you take to ensure that communication is as effective as possible?
If I could have a sit down dinner with anyone dead or alive past or present who would that be?
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