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Client Services Representative Interview Questions
2,359 client services representative interview questions shared by candidates
Basic behavioural questions: *What quality would you want your immediate manager to have? * Why Verisk? * How do you like everyday at work to be like?
I don't want to offer the question, because they still sometimes use it, but I was asked a logic question which was a little outside the box. It was important to think about it, and follow up after.
How did you overcome a situation where a client was upset?
Describe a time you dealt with a difficult customer?
Why do you want to work at RBC?
Tell of a time you went above and beyond for a customer.
Why do you want to work for Aston Shaw?
behavior, service skills
Nothing was unexpected... Be prepared to answer questions about your background experience and how it would make you a great CSR from BMO.
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