I honestly cannot remember too much in the field of specific questions, but they did ask riddles that require logical thinking, such as how to measure exactly 4 gallons of water using only a 2 gallon bucket and 3 gallon bucket (the exact details escape me, but there were at least 2 or 3 questions of this type)
"Can you see us? Can you hear us? We have been having trouble all day with our interviews on here." (enormous grins)
Questions were typical...it was the mock training that was different.
What did you write during your time in college?
Tell me about your last position and the duties
What kind of work environment do you work best in?
What will you commonly troubleshoot any equipment
How are your skills relevant to this position?
Que faire si un client est mécontent ?
What experience have your had in client support/customer service roles?
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