A bunch on nonsense honestly
Collections Representative Interview Questions
476 collections representative interview questions shared by candidates
When did you have to deal with a difficult customer and how did you handle it
how are you
No read difficult questions were ask
Describe a time you had to deal with a difficult patient and how you handled the situation?
What would you do in a situation where you are needing to help a customer who is angry?
How would you handle a customer when they are rude and irate? Do I have any call center experience? Do I know about the HIPPA law?
The personality assessment was multiple choice and as usual asks the same question several times
They asked situation style questions.
Asked how being a pharmacy tech would help me and apply to this job.
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