The role-playing scenarios tempt people to go straight into troubleshooting mode, when they're really designed to see if you really empathize with the customer.
College Advisor Interview Questions
134 college advisor interview questions shared by candidates
In what way did I go out of my way for someone
What would you do if a student did not show up after you sent your passes?
How do you keep track of your days?
If a customer's phone isn't charging, without telling them to restart the phone, and within three suggestions, how would you tell them to troubleshoot the issue?
What my experience in education was, what did I find interesting about the role, how did I feel my qualifications and experiences prepared be for such a role.
How has your past experience ready you for this role? How would you deal with a racist situation a student of yours experienced? How do you create a diverse/ inclusive and safe space?
What is your previous experience with college advising? How many students have you worked with? What top schools did they get into?
Asked about my college journey and desire to work in the field.
How do you plan to provide motivation for students who are struggling in school?
Viewing 21 - 30 interview questions