Huge tip: during your skit, ask A LOT of questions. She said that was my biggest failures. She said if I had asked more questions, I would've found out that she needed two dresses as opposed to one. Also, ask for their name. She explained that customers and employees should be on a first name basis. Nordstrom values their customers and want to make them feel welcome. When you're nearing the end, always offer other products - shoes, accessories, bras, hosiery, etc.
Tell me how you would help me if I were taking a vacation to hawaii. What would you sell to me?
Tell me about a time when you experience a difficult situation at work?
Why do you want to work at Nordstrom, how do you work in teams, what's one instance where you had to overcome an obstacle and what did you do
If a customer were to be interviewed about your service, what would they say about you?
What would you do if you were not near reaching your sales goal at the end of the week?
How did you go above and beyond to help a customer?
Why do you want to work here & what do you know about Nordstrom?
Technical questions regarding substation automation and scada.
What hours are you willing to work? Can you work weekends and holidays?
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