Community Manager Interview Questions

Community Manager Interview Questions

A community manager focuses on engaging online communities with an organization or company. You will need to demonstrate a deep understanding of how online communities work, emerging trends, and marketing principles, as well as solid project management and well-developed communication skills.

Top Community Manager Interview Questions & How to Answer

Question 1

Question #1: What qualities of this role appeal to you?

How to answer
How to answer: Explain why you want to work with the company. Outline how your vision aligns with its brand. In your answer, demonstrate that you are enthusiastic about getting involved in and growing the company's online community. Do your research and confirm that you have a deep understanding of the company's vision and brand strategy.
Question 2

Question #2: How do you stay on top of emerging consumer trends?

How to answer
How to answer: Talk about how you actively research new trends and technology and see their market potential. Don't forget to link these back to the company's vision and always highlight how you include the community in any research.
Question 3

Question #3: What tools do you use on a day-to-day basis?

How to answer
How to answer: Use the opportunity to demonstrate your project management and organizational skills. While many community manager responsibilities can be responsive, you need to show that you can plan and deliver projects, analyze results, and iterate new projects. Talk about the tools you use to research and manage projects from beginning to end.

4,509 community manager interview questions shared by candidates

Why do you want to work at Autodesk? (phone screening) How does your previous experience with [xxx] prepare you for this role? Describe your workflow. What would you improve about the site to generate more traffic? How would you measure success? What analytics tools do you use? How would you engage with an aggressive user? This is a global role, how would you handle work-life balance?
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Community Manager

Interviewed at Autodesk

4
Jun 12, 2020

Why do you want to work at Autodesk? (phone screening) How does your previous experience with [xxx] prepare you for this role? Describe your workflow. What would you improve about the site to generate more traffic? How would you measure success? What analytics tools do you use? How would you engage with an aggressive user? This is a global role, how would you handle work-life balance?

In the assignment I was asked to come up with more ideas how engage with their community. However, one of their communities is a private Facebook group they didn't give me access to. Therefore it was difficult to get an idea of all their existent communities and how they manage them.
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Community Manager Intern

Interviewed at Udemy

3.6
Jul 22, 2014

In the assignment I was asked to come up with more ideas how engage with their community. However, one of their communities is a private Facebook group they didn't give me access to. Therefore it was difficult to get an idea of all their existent communities and how they manage them.

How would you answer this customer? What action would you take regarding this inflammatory post on our platform? (specific situations) How would you respond to an unhappy player? Write a twitter post for this update/event happening soon. What kind of media would you require from our arts team to accompany your post? Describe it.
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Community Manager

Interviewed at Keywords Studios

3.4
Nov 22, 2021

How would you answer this customer? What action would you take regarding this inflammatory post on our platform? (specific situations) How would you respond to an unhappy player? Write a twitter post for this update/event happening soon. What kind of media would you require from our arts team to accompany your post? Describe it.

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