Typical S.T.A.R. questions, the 2-person panel seemed as if they hadn't even read my resume since they started off by saying "since you don't have much experience with this...." when I quite literally had 2+ years of direct experience related to the position and 5+ years of indirect experience with a function of their department, where 3+ of those years were in leadership positions. Dodged a bullet.
Name a time you dealt with a difficult customer
Why should we hire you
How have you dealt with a difficult customer?
How many years experience do you have working with claims?
Why should we hire you?
1) Initial record a video interview i) Introduce yourself and why you’re interested in the role. ii) How will your previous work experience will be able to help you adapt to our role well? iii) What is your notice period? And earliest available date to start. iv) Right to work v) Expected Annual base salary (excluding super)
Why BD? Why this position? Tell something interesting which is not on your CV How would your previous colleagues describe you? Why did you leave your previous company?
step by step on how you'd resolve a complaint. from initial receipt to final issue of opinion.
What is your future aspirations
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