Concierge Interviews

Concierge Interview Questions

"Concierges play a big role in the customer service and relations of company. During an interview for this position expect to be asked about how you would handle certain situations dealing with dissatisfied, disgruntled, or angry customers. No educational requirements are necessary, but a background in customer service and communication is highly valued."

2,198 concierge interview questions shared by candidates

Only look up information on Google and have to get 15 correct. Example: " What does a yellow rose mean? " Also do a mock phone call with recruiter. You use internet to look up info. One looks up two types of restaurants , then calls back the recruiter with the info. He picks one of the choices and you write an email to confirm the time and place- using word. No questions are answered, no salary given, no tours of the call center. You are just placed into the next training class. Surprised that internet was so slow given that is what the company relies on for business. Headsets were uncomfortable and old.
avatar

Customer Service/Concierge In A Call Center

Interviewed at Aspire Lifestyles

3.2
Feb 25, 2015

Only look up information on Google and have to get 15 correct. Example: " What does a yellow rose mean? " Also do a mock phone call with recruiter. You use internet to look up info. One looks up two types of restaurants , then calls back the recruiter with the info. He picks one of the choices and you write an email to confirm the time and place- using word. No questions are answered, no salary given, no tours of the call center. You are just placed into the next training class. Surprised that internet was so slow given that is what the company relies on for business. Headsets were uncomfortable and old.

Viewing 341 - 350 interview questions

Glassdoor has 2,198 interview questions and reports from Concierge interviews. Prepare for your interview. Get hired. Love your job.