Tell me about ur weaknesses in hindi
Contact Centre Technology Interview Questions
221 contact centre technology interview questions shared by candidates
Can you give an example when dealing with a customer complaint?
What is excellent customer service
How did you deal with irritated customer? An example of when you had to work under strict deadline
Tell me of a time when you didn't follow the guidelines
Tell me of a time you made a decision when you had no support.
Change management
You will be asked why you want to do the role, what skills you have, how you intend to travel to and from work and some simple math questions like what is 99 minus 10 and what is 16 times 4 and 8 times 26, etc.
Why BMO? Describe a customer service situation you handled well?
What can you do for Metro. -Relate it to personal skills and work experiences relevant to Metro.
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