1. Tell about a time when you dealt with a difficult caller? How did you handle the situation
Contact Centre Technology Interview Questions
274 contact centre technology interview questions shared by candidates
They asked about my previous experience with CS simillar jobs.
To tell them about myself and why I applied for the post.
How do u deal with a difficult customer ?
Tell me a time you have failed badly and why?
What do you know about Jet2?
You will be taking up to 40 calls a day how would you deal with this and overcome any stress?
How would you handle a certain situation
I was asked many different things, your standard interview questions and some competency based ones.
Tell me about a time when you went above and beyond in serving a customer.
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