"How do you feel about talking to customer all day on the phone? The job can be draining, and how will you keep yourself motivated?"
Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
Why do you wanna work for this company
The basic interview questions. About my experience. How many years experience. The second interview was more personal about how I would handle myself in situations, etc. it went very smoothly.
how would you deal with a angry customer, why do you want to work here, ect.
I cant remember exact questions but they were questions that i answered about my last job.
what could you bring to the role
How do you deal with a customer that you can't help?
The hardest part of my interview was that it took place during a halloween party - which means I was interviewed by someone dressed as a witch - very distracting
Why do you want to work at American Express?
How would you handle a difficult situation with a coworker?
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