They had me read a statement aloud. Something about their non-discrimination policy maybe, I don't remember. I still have no idea why they had me do this, but they had me read it aloud to them at both interviews. Maybe it was to make sure I was articulate.
What empathy means. My previous job roles
what did I know about Southwest Airlines?
When have you made a mistake or what is your greatest weakness?
How many times have I said that Revana hires incompetent employees? You'd think they'd ask some decent questions, but everything was SUB-STANDARD. Easy!
Tell me about a time when you were handling a disgruntled customer who is upset about something outside of your control. How did you handle it? And what was the outcome?
What`s your greatest difficulty on the previous job
What animal would you be?
Star format question very easy
What does customer service mean to you?
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