Name a time you had a problem that you couldn't solve, how did you handle that situation?
Customer Care Representative Interview Questions
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Please tell me about yourself
There were multiple situational questions asked.
What was the biggest mistake you ever made at a place of employment? How did it work in your favor?
Typical interview questions such as previous job experience(if applicable), what school you attended and what course you finished, some personal questions such as hobbies and interests and also on how learned of the job opening you are applying for.
Talked about the 5 company values and asked about a time you displayed that value.
Honestly it was a year ago and I can't recall but if you search for customer service interview questions on the internet and study those "Tell me about a time when" questions you'll ace the interview with flying colors.
Asked me to read a script and asked questions based on it after.
Describe a time when you found a coworker's mistake and how did you handle it?
What is your weakness point ? Why are career shifting !
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