They provided a scenario and I had to role play it out as if I was the agent
Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
Where is my nearest tesco
What do you know about Indeed?
How did you handle difficult situations at (previous employer)?
Tell me about a time when you dealt with a challenge an how did you overcome it
Tell me about yourself
Where do you see yourself in five years?
Do you live close to the office?
What would you say or do if a customer says they feel that their insurance company doesn't care about them?
If you could be an animal what would you be?
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