The interview was held in a friendly and free format by future team lead and a HR representative, with general questions to determine the personality match. Standard questions about previous experience in sales/customer care were asked, as well as an example of a difficult customer situation
How do you handle upset customers?
do you have experience
Would you give up your values for a large salary?
What is your edge out of all the candidates?
What do you think makes great customer service?
What shift I would like to work, AM or PM.
Experience
Name a time when you had to deal with a bad customer.
Here's my little challenge: Imagine I am a Martian who has just landed on Earth and I find myself in a typical American kitchen. Space travel being what it is, I'm famished. In a clear, detailed, but concise way, please send over the instructions to make a Peanut Butter and Jelly Sandwich. I look forward to your response!
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