Customer Care Representative Interview Questions

2,008 customer care representative interview questions shared by candidates

I was asked how familiar I'd consider myself with the "cultural" homebuyer; homebuyers of Indian or Asian decent, specifically. I was asked how well I was able to negotiate with either of these ethnicities because of how difficult and demanding they can be.
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Customer Care Representative

Interviewed at Toll Brothers

3.9
Oct 30, 2020

I was asked how familiar I'd consider myself with the "cultural" homebuyer; homebuyers of Indian or Asian decent, specifically. I was asked how well I was able to negotiate with either of these ethnicities because of how difficult and demanding they can be.

Are you working now? Are you able to work any schedule? The salary is ____, Is this acceptable? Why did you leave your last job? Is there anything pending that would affect your accepting the job? Congratulations! You're hired.
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Customer Care Representative

Interviewed at Xerox

3.3
Aug 9, 2015

Are you working now? Are you able to work any schedule? The salary is ____, Is this acceptable? Why did you leave your last job? Is there anything pending that would affect your accepting the job? Congratulations! You're hired.

Very long in person interview. I probably took a little over an hour. They really pry deep into your work history. They asked a question about what the job listing. What from the listing made you want to apply? It seems simple, but it was kind of difficult. Be sure to really review the listing and the site before the in person interview.
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Customer Care Representative

Interviewed at New Balance

4
Sep 19, 2013

Very long in person interview. I probably took a little over an hour. They really pry deep into your work history. They asked a question about what the job listing. What from the listing made you want to apply? It seems simple, but it was kind of difficult. Be sure to really review the listing and the site before the in person interview.

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