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Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
"Tell us about a time you had to go above and beyond to help a customer"
Work history. Reliable transportation. Do you want to grow with the company?
What is good customer service?
1 .What is a bridge benefit 2. If you had a lot of work and your manager came to your desk to tell you about their trip to miami what would you do? 3. Tell me about yourself? 4. Most of them are behavioral scenarios, where they ask what you would do in a particular situation 5. They a question about underwriting ... which I never did even though I had a similar position and background (Honestly their questions are stupid, these are things that can be trained.. its personality that can't) I don't know why they would hire someone based on specific things they know... They managers seemed unprepared themselves.. they didn't even look like they wanted to be there.
Basic questions such as tell me about previous challenges faced.
Tell me a time you had to deal with a difficult customer
Do you like selling and if not why?
Why do you want to work here?
Why you want to work with mtn
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