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Customer Experience Associate Interview Questions
19,823 customer experience associate interview questions shared by candidates
Go over a project in portfolio
There were no difficult questions asked.
it's mostly behavioral interviewing - STAR model - situation, action / task / result; many managers and team members are not trained in behavioral interviewing. some of the interviewers were themselves disengaged and seemed like they had one foot out the door
I was shown pictures of five Fastly products, and was asked to describe three of them in detail as if I was working with a client to explain how each solution worked.
Q: Why do you want to live in Estonia?
About my background
Questions were relevant and upto the mark
They asked thing like "Tell me a time when you delivered exceptional customer service" and "How have you dealt with and resolved challenging customers" and "If you were to ask your friends what's one word they'd use to describe you"
Why would you be the best fit for the job?
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