Asked about my experience in customer success and situational based questions.
Customer Manager Interview Questions
23,993 customer manager interview questions shared by candidates
What is your current salary?
Would physical intimidation by a peer, real or implied, influence your performance?
Who has been the most influential person in your life to date?
Why should you be chosen over the other candidates?
1. How well can you do this job given your previous jobs were writing related?
The interviewer asked me what tasks my current job entailed. He also asked if any other job offers were presented to me from different companies at the time of his phone call.
The person managing my phone screen had no questions. There was no preparation and he had no idea what the role at fivetran actually entailed. I asked about renewals/expansions and if the CSM partnered with Sales and other teams. He didn't know. Gave me some bogus response about how the culture is such that they encourage close partnerships and then made a comment about how he "couldn't guarantee [I] would be invited to every sales meeting." I clarified and said I wanted to know more about whether the CSM would be executing contracts and having negotiation conversations or if they partner with Sales to do that.
How have you handled problem employees in your past positions
What was the size of the portfolio I managed.
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