What motivates me?
Customer Rep Interview Questions
84,056 customer rep interview questions shared by candidates
Would you like a low paying job working nights and weekends with non-consecutive days off and no possibility of a real career.
Why do you want to work for American Airlines?
If their is a robber or a hold upper what will you do?
How did you hear about us
Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer. Quick answer: Never. Never advise a potential employer under any circumstance when you could not assist the customer. It's a trick question.
Tell me about yourself? The salary range you expect? Can you work evenings and weekends? Tell me about your strengths?
Hiring manager- Role play. My name is .... I’m on a 2 week vacation in Disney world... I lost my card... I’ve been a customer for xxxx and I only use discover. How would you respond?
How will you be an asset
Situational questions.
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