Customer Service Engineer Interview Questions

235 customer service engineer interview questions shared by candidates

Bad question - I'm paraphrasing here: "If your boss came over to you and asked you to stop what you're doing and work on something else right this second, how would you respond?" - I found the question to be unnecessarily vague and open-ended in all the wrong ways. When I asked for clarification and context, nothing helpful was really provided. Apparently the correct answer is something to the effect of "I would ask them what they wanted me to start doing and if it wasn't something that challenged me or that I enjoyed, I would find a new job".
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Customer Service Engineer

Interviewed at PowerReviews

3.7
Mar 16, 2017

Bad question - I'm paraphrasing here: "If your boss came over to you and asked you to stop what you're doing and work on something else right this second, how would you respond?" - I found the question to be unnecessarily vague and open-ended in all the wrong ways. When I asked for clarification and context, nothing helpful was really provided. Apparently the correct answer is something to the effect of "I would ask them what they wanted me to start doing and if it wasn't something that challenged me or that I enjoyed, I would find a new job".

Can you get the job done ? FOSS V.P. and service manager arbitrarily OFFERED to place a company vehicle for use on company business road trips, but FAILED miserably to deliver - even after over a year. CHEAP TWO-FACED LIARS !!!!
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Customer Service Engineer

Interviewed at FOSS Analytical

3.7
Jan 4, 2016

Can you get the job done ? FOSS V.P. and service manager arbitrarily OFFERED to place a company vehicle for use on company business road trips, but FAILED miserably to deliver - even after over a year. CHEAP TWO-FACED LIARS !!!!

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