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Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,078 customer service interview questions shared by candidates
-What does "Be Ridiculous" mean to you?
Why you want to this job?
If you were a kitchen appliance, what would you be?
How would you handle an irate customer?
How do you handle angry customers
They of course asked what is you're biggest weakness.
If you were offered higher pay by our competing company would you take that job over this one
What are your hobbies?
talk about your experience, how do you handle stress, give us an example when you had angry customer
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