The most basic questions you can think of, that is what they asked. Do you have a pulse?
Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,166 customer service interview questions shared by candidates
Can I work as a team member? Are you a hard worker?
If a person in a wheelchair comes to you at the gate and wants to board after boarding had already started, what should you do?
how long have i been in customer service
This was on a questionnaire they gave me: "What is the least amount of money (per hour) you are willing to accept?"
What would I do to sale a person on a product?
What 5 words would your colleagues use to describe you?
If your supervisor or manager did something that violated company policy or the law what would you do?
name a time you went over and beyond for a customer?
What could you bring to the role?
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