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Customer Service Representative Remote Interview Questions
466 customer service representative remote interview questions shared by candidates
Tell me about one time you have to deal with a difficult customer, how did you handle it? Tell me about your previous roles where you have to recruit or interview applicant? there are more but I don't remember
How would you solve this issue with this specific customer (along with a story line and role play)
Why do you want to work for AAA? Customer service experience.
How did I handle a call with a disgruntle customer? What did I like most about my past position and why did I leave?
Asked about PC and internet requirements
What would you do if you lost power or internet access at your home?
One of the questions wanted to now why I had ever left a job to pursue a totally different career path and why I would do that.
Example of when you need to deal with a difficult client and overcome it.
There weren't really any interview questions, it was an offer invitation.
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