Did I have any previous customer support experience
Customer Service Support Interview Questions
470 customer service support interview questions shared by candidates
1. Why did you leave your last job? 2. Can you work evenings and weekends? 3. What are your long term goals that you're looking for out of this role?
To give an example of a difficult situation at my previous job and how a reacted to it
What's your straight?
How would you handle calls that come in from upset customers?
What makes you a good candidate for the position?
Not sure what was difficult.
describe time you dealt with difficult customer and how you resolve that issue.
Just be prepare for the role play.
Can you tell me what it is about Apple that attracted you to apply for this role?
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