Situational questions.
Customer Services Interview Questions
128,080 customer services interview questions shared by candidates
did i do my research?
Do you have a valid driver's license?
Personal questions, experience, studies? Why do you want work with us? what will you bring for the company? Are you available to work early" from 7:00 am", late shifts" until 11pm" ? in the end he gave me a scenario and asked what would I do? What are you expecting from the Team Leader? What is the most important for you? customer satisfaction or company productivity?
More like a general chat but make sure you know what you are talking about.
If a customer is irrate, how would you calm him/'her down?
Why choose Teleperformance
perception of the people offfice and work culture
Are you comfortable with phone support as well as chat support?
Your personality in your work place.
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