Nothing. The interview was more like a group presentation and we were given a few facts and information, followed by a chance to ask a few questions.
Customer Services Interview Questions
128,150 customer services interview questions shared by candidates
Name a time where you didn't understand something, and how did you resolve that to better understand the situation?
What would you do with a difificult patient?
See above but the final one was why should Kaiser pick you to work for them.
Do you prefer face to face or phone interaction with customer?
Why do you want to work for Lowe's.
Why do you think our drivers in Malaysia want a uniform?
What did you do at your last job? Are you available for the next 90 days. If you say no you will not get the job
What does good customer service mean to you?
Was I flexible with a schedule
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