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Customer Services Interview Questions
128,152 customer services interview questions shared by candidates
Tell me about yourself.
Tell me about a time you handled a difficult situation and how did you handle it?
what are MBGs? (I think or MGBs)
pretty standard stuff: Why Nordstrom? Talk about an experience with a difficult customer? Where do you see yourself in 5-10 years?
Do you have call center experiences?
How do you deal with very upset customers?
Best qualities you have going for you
are you willing to stay with the organisation for long term?
Have you felt like a member of staff was inappropriate too you, and if so, what did you do about it.
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