Customer Support Engineer Interview Questions

1,126 customer support engineer interview questions shared by candidates

- STP..the works: BPDUs, RP, DPs etc - DHCP IP helper concept - Mac address, multicast, unicast - some analytical questions..like how to troubleshoot a link down,,,,what steps - project handling skills etc - Some basic BGP and OSPF questions..like AS path number, load balancing OSPF links
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Customer Support Engineer

Interviewed at Cisco

4.1
Feb 15, 2012

- STP..the works: BPDUs, RP, DPs etc - DHCP IP helper concept - Mac address, multicast, unicast - some analytical questions..like how to troubleshoot a link down,,,,what steps - project handling skills etc - Some basic BGP and OSPF questions..like AS path number, load balancing OSPF links

In the Assignment Round they will asked only from the assignment you have done all the technical questions for assignment, then some applications based questions, after this round I was out. When I asked to others they mentioned Manager Round was easy not too hard asking just technical things you mentioned in your Resume.
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L3 Customer Support Engineer

Interviewed at BrowserStack

3.8
Jul 24, 2024

In the Assignment Round they will asked only from the assignment you have done all the technical questions for assignment, then some applications based questions, after this round I was out. When I asked to others they mentioned Manager Round was easy not too hard asking just technical things you mentioned in your Resume.

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