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Customer Support Interview Questions
14,052 customer support interview questions shared by candidates
Behavioral or situational questions Troubleshooting questions
The questions are general in nature about what you saw in the video. Then you have to answer those questions in a single chat message and forward it privately to the interviewer
Experience in a customer service role
The initial call won't test any of your abilities just to know that you are ok with a starting salary of £20,000
Most of the questions were about personality/ collaborative abilities, why I was looking to join the CG team, a few questions regarding difficult situations with customers or other work obstacles
In a customer support call center, how do you handle angry customers?
Describe a time you were able to resolve a technical issue by yourself at home.
Describe time when you had to deal with a difficult customer?
Teach me how to do something. Be detailed but as quickly as possible.
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