Tell me about your relevant experience. How would you de-escalate an irate customer?
Customer Support Interview Questions
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They asked about a moment where I did something for a customer that was outside of policy but helped the customer regardless.
What would you do if you thought my idea was stupid during a meeting?
Are you ok with the salary?
How would you handle a customer who speaks to you in an angry manner?
Where do you see yourself in 5 years?
Do you have any upcoming vacations?
the question was the case actually i had to support a customer whose order was mistaken in to normal pizza instead of vegetarian one
Was wäre für dich am wichtigsten für eine langfristige Arbeit mit uns?
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