Prior experience from previous job!
Customer Support Interview Questions
14,035 customer support interview questions shared by candidates
What would if I had to deal with an angry customer on the phone?
How to deal with a customer problems while using TransferGo? (dont remember exact one)
Write an email to a frustrated customer empathising with him Write an email to the service provider that you are not happy with the services they are providing to the company
How important is IT skillset for this position?
Have you worked with SQL?
this part of the assignment included text explaining an incident the company's game, the text included all facts about the incident, when it was detected, how detected it and how, how it was resolved and how long it took and what actions were taken after the incident. My job was to summaries the incident verbally on ZOOM and record it with a camera as a report to higher managers
How would you deal with angry, pushy customers on the phone?
So why do you want to join Hubspot?
What is the most critical feedback you have ever given someone?
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