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14,046 customer support interview questions shared by candidates

Tell me about yourself and what experience I could bring to the company. I spoke for about 10 minutes explaining what my plan was and how it would complement there position with commitment and hard work.
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IT Desk Side Assist & On Site Support for EOPS Equipment Faceto Face With the Customer

Interviewed at Leader Enterprises

3.4★
Jun 11, 2015

Tell me about yourself and what experience I could bring to the company. I spoke for about 10 minutes explaining what my plan was and how it would complement there position with commitment and hard work.

There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).

Technical & Customer Support Engineer

Interviewed at StoredIQ

3.7★
Jun 2, 2014

There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).

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