Tell me about a time you helped a customer and showed empathy.
Customer Support Representative Interview Questions
2,433 customer support representative interview questions shared by candidates
have you ever dealt with an irate customer and how did you handle it?
Are you available all the time including nights/weekends/holidays?
I was handed a whiteboard marker and was asked to name 10 other things I could do with it other than write with it in under 15 seconds.
How would you handle a customer who is not satisfied with service?
Did job requirement assessment like typing and details attention
I have a lot of payroll experience so they asked a lot about that and how I would handle certain client concerns
How would you explain FanDuel to your grandparents?
There are question related to marketing and some minor troubleshooting, for which some of the answers can be found on their FAQ page.
One question they asked was how I would classify and prioritize different types of cases, specifically-urgent and important, non-urgent but important, and urgent but not important.
Viewing 2241 - 2250 interview questions