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Customer Support Representative Interview Questions

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2,433 customer support representative interview questions shared by candidates

Not given a chance to interview. "...HR contact has to manage several open jobs & has to review hundreds of applicant resumes. It is would be impossible for her to follow up with every applicant to every position. " Yes, I know but this is being said or mentioned every time I follow-up to find out about the status of my application and/or cover letter & resume submittal. This is disheartening. Americans want to work. Companies are not hiring enough jobs and HR and Managerial staff are not considering valid qualifications.
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Customer Service Support Representative - Pleasanton, CA

Interviewed at Sharp Electronics (US)

3.5★
Dec 16, 2013

Not given a chance to interview. "...HR contact has to manage several open jobs & has to review hundreds of applicant resumes. It is would be impossible for her to follow up with every applicant to every position. " Yes, I know but this is being said or mentioned every time I follow-up to find out about the status of my application and/or cover letter & resume submittal. This is disheartening. Americans want to work. Companies are not hiring enough jobs and HR and Managerial staff are not considering valid qualifications.

I don't exactly remember, but their questions are not formal in nature they are usually information questions and try to get the most out of you. So you have to be just smart enough to answer their questions in a decent way. More focus is always on your English communications.
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Customer Support Representative

Interviewed at IBEX Global

3.4★
Nov 5, 2022

I don't exactly remember, but their questions are not formal in nature they are usually information questions and try to get the most out of you. So you have to be just smart enough to answer their questions in a decent way. More focus is always on your English communications.

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