Give me a summary of your career background.
Customer Support Representative Interview Questions
2,433 customer support representative interview questions shared by candidates
Most challenging call, most rewarding call
basic questions like, tell me of a time you went above and beyond to help a customer. tell me how you would deal with an irate customer
Tell me about your self ?
What’s your long term goal?
You have 50 red marbles, 50 blue marbles and 2 jars. One of the jars is chosen at random and then one marble will be chosen from that jar at random. How would you maximize the chance of drawing a red marble? What is the probability of doing so? All 100 marbles should be placed in the jars.
No surprisingly difficult interview questions were asked. However, the most unexpected question was 'how do you remove applications from your computer? what steps do you use?'. It seemed like such a rudimentary process that I was surprised by the question.
Good questions were asked, the questions were very important for candidates.
How can you deal with an angry customer?
How will you deal with the same question being asked over and over?
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