I won't spoil the exact questions asked, but it was a healthy mix of questions meant to get to know the candidate as a person in general as well as questions to dig deeper on how they may perform professionally.
Customer Support Representative Interview Questions
2,433 customer support representative interview questions shared by candidates
Why Amazon ?
Explain a time when you were required to upsell and were unable to do so. And what did you do instead?
How do you handle conflicts in the workplace?
What if a customer ordered a product and he didnt recieve the product yet , but he needs it urgently due to some emergency
What is one thing you taught yourself recently?
Name a time where you were asked to do something you weren't comfortable with
Describe a difficult situation
If i had experience with online platforms
Would you be able to sell our product to people that you feel empathy?
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