Tell me about your previous job in the same role?
Customer Support Representative Interview Questions
2,435 customer support representative interview questions shared by candidates
Situational. Asked about a technical question.
What happened so that you left this position?
None. But were a lot of questions about Internet Research and use of social media.
What times are you available for an interview?
What would your response be to an elderly woman who called and complained about us offering pole dancing classes?
Have you ever dealt with a difficult situation? How did you handle it, and how would you handle it today?
Tell us about yourself and previous work experience
What is your experience working in a call environment? What is your tech experience? What is your favorite application on your phone?
Role play
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