What sort of environment do you look for in a company? How would you describe your work style?
Customer Support Representative Interview Questions
2,435 customer support representative interview questions shared by candidates
What attracted you to the CSR position?
Q: What would you do if a customer needed something taken care of immediately, but you knew you wouldn't be able to get to it right away due to other responsibilities?
Name a time when you had to work with a very angry/difficult customer and explained how you handled it. Were you able to resolve/diffuse the situation?
Level of computer skills.
What are three things you're working on in your personal life?
What’s your experience level
Where do you see yourself in the next few years?
Can you please tell me about yourself? How are you with working on your own without management? Have you ever worked in a call center before?
Top 3 strengths and weaknesses Why you want to work for PS?
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