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Customer Support Specialist Interview Questions
2,850 customer support specialist interview questions shared by candidates
What do you know about the role of customer support specialist? Have you used their service before/ contact them? What do you know about call center KPIs? Why sudden change of career? When was the most difficult situation you're handling with customer? Why Agoda? and things like what do you know about Agoda.
1-Tell me about yourself 2-what do you like to do in your spare time 3-what is inbound marketing 4-what can you offer us than someone else cannot 5-tell about a time that you had to go extra mile for a customer 6-why do you want to work for hubspot 7- you have 1 extra minute to say anything you want
General situational questions regarding Customer Support.
Why do you wanna join us?
Why are you leaving your current job
Name a time when you felt you went above and beyond for the customer
Tell of a time you had competing priorities & how did you choose what to do first?
Her final question she asked something about if I would be interested in a management role....
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