Desk Support Interview Questions

21,049 desk support interview questions shared by candidates

1. Who is ____? 2. How would you utilize scissors as a pizza delivery guy? 3. How many tennis balls fit in a limousine? 4. How would you rate your problem solving skills? 5. Why did you decide to leave your previous job? 6. Describe Customer Service to me in your own words. 7. Where do you want to go in the IT industry? 8. What do you know about what Wheelhouse IT does? 9. How do you feel about being the face of Wheelhouse IT? 10. What area is most of your IT knowledge in? 11. How do you measure success daily? 12. What are you looking to achieve in life
avatar

IT Help Desk Technician

Interviewed at WheelHouse IT

3.8
Dec 26, 2017

1. Who is ____? 2. How would you utilize scissors as a pizza delivery guy? 3. How many tennis balls fit in a limousine? 4. How would you rate your problem solving skills? 5. Why did you decide to leave your previous job? 6. Describe Customer Service to me in your own words. 7. Where do you want to go in the IT industry? 8. What do you know about what Wheelhouse IT does? 9. How do you feel about being the face of Wheelhouse IT? 10. What area is most of your IT knowledge in? 11. How do you measure success daily? 12. What are you looking to achieve in life

What kinds of technologies have you worked with? Tell me a bit about yourself? The process was mostly talking; in which is was described that they "liked the way I talked", so they wanted to offer me the position. Not too much stress was placed on the technical side of things.
avatar

Help Desk Engineer

Interviewed at Sequentur

3.4
Nov 22, 2019

What kinds of technologies have you worked with? Tell me a bit about yourself? The process was mostly talking; in which is was described that they "liked the way I talked", so they wanted to offer me the position. Not too much stress was placed on the technical side of things.

while pretending they were considering me for a manager role, they asked me about leadership strategy and then didn't offer me a leadership position, offered me the lowest entry level position instead. there was no reason to ask me leadership questions, turns out they only promote from within so I was never in the running for a mgmt role at all which I found out at the very end of my second interview. I was shocked based on the nature of the conversations we had been having. I found that to be quite rude/ inconsiderate/ bold and disrespectful. They asked way harder questions than were needed for an entry level role so it was all a charade to make me want to invest several years at a low rate of pay to be a manager down the line.
avatar

Front Desk Agent

Interviewed at Encore Boston Harbor

3.4
Nov 6, 2024

while pretending they were considering me for a manager role, they asked me about leadership strategy and then didn't offer me a leadership position, offered me the lowest entry level position instead. there was no reason to ask me leadership questions, turns out they only promote from within so I was never in the running for a mgmt role at all which I found out at the very end of my second interview. I was shocked based on the nature of the conversations we had been having. I found that to be quite rude/ inconsiderate/ bold and disrespectful. They asked way harder questions than were needed for an entry level role so it was all a charade to make me want to invest several years at a low rate of pay to be a manager down the line.

Viewing 851 - 860 interview questions

See Interview Questions for Similar Jobs

Glassdoor has 21,049 interview questions and reports from Desk support interviews. Prepare for your interview. Get hired. Love your job.