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Desktop Support Technician Interviews

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Desktop Support Technician Interview Questions

"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."

649 desktop support technician interview questions shared by candidates

Met with the Manager, Team lead, and a senior rep within that position where they took turns asking questions about my experiences, why I wanted the position, and how I would handle a hypothetical situation. "Walk me through your resume". All standard stuff, really. They asked some technical questions but they were all fairly basic such as: "how would you troubleshoot a computer running slowly?", and "Explain the difference between the CPU and RAM".
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Desktop Support Technician

Interviewed at Volusion

3.1★
Feb 24, 2016

Met with the Manager, Team lead, and a senior rep within that position where they took turns asking questions about my experiences, why I wanted the position, and how I would handle a hypothetical situation. "Walk me through your resume". All standard stuff, really. They asked some technical questions but they were all fairly basic such as: "how would you troubleshoot a computer running slowly?", and "Explain the difference between the CPU and RAM".

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Glassdoor has 649 interview questions and reports from Desktop support technician interviews. Prepare for your interview. Get hired. Love your job.