What is one solution you provided that was the most memorable?
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
649 desktop support technician interview questions shared by candidates
What would you do if a user (they used the word "customer", another red flag) couldn't turn on their computer?
What is the purpose of a OST and a PST.
Tell me about yourself
I didnt find any difficult or unexpected questions. There was may be one questions which i think answered wrong but i tried my best to answer it.
Tell me about a time that you made a mistake at work.
What button do you press to create an image?
Most difficult question was a question about the registry. Something none of the techs actually know about here.
How do you troubleshoot a printer?
are you willing to travel, are you willing to build a curriculum to training others. What your knowledge on VMWare Fusion
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