What should you do if the CEO calls at 3AM to tie their shoelaces?
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
650 desktop support technician interview questions shared by candidates
Explain a situation where you have shown great troublshooting skills under pressure
How will you deal with a frustrated customer?
What are your strengths and weaknesses? Give us an example of a challenge in your experience?
Couple of technical questions about DHCP, DNS, Active Directory - mainly describing what you know about them or how you'd do a certain task (AD)
What's your experience with Active Directory?
Last company related, Tech Questions.
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Basic to advance IT support questions
Asked about duties at my current place of employment, among other things.
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