When was a time you had to take ownership for someone or something, personal or at work. Name a time when you had to show someone how to do something, what was the outcome of that, how did it make you feel? Don't remember the 3rd question because I checked out.
Describe a time you had difficulty communicating with someone and how you managed it.
Describe a time you were put in an emotional situation and how did u handle it?
The basically go through your background and see if you are comfortable working at a call center.
Name a time you had to work with a difficult co-worker and how did you handle it.
Why do you want to work for UHG?
Where you measured by metrics? Name a time you had to show ownership through a difficult time. Why do you want to leave your current employer and come to UHG?
Tell me about a time you had to do something you were unfamiliar with and what did you do to prepare for it
Phone: Scenerios and F2F: wasn't much questions a lot of laughs/position background/company background/laughs
What are your top three strengths and weaknesses?
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