The one unscripted question was: I am a customer, and you wrote the estimate on my car up as a 3 hour repair on the quarter panel, and I say I want it replaced. What do you say?
Field Adjuster Interview Questions
174 field adjuster interview questions shared by candidates
Please Tell me about yourself?
Tell me a time when you had to go above and beyond for a customer?
It was a behavior style interview with hypothetical questions based on adjuster expertise and former situations.
How Long have you been adjusting
Why are you leaving your current employer?
Tell me about a time you had to make a quick tough decision and what was the outcome.
A certain percentage of our claims are denied. Explain how you would inform a customer we were unable to pay their claim.
Why do you want to work at Traveler's?
Customer Service
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